Making Great Impressions

Want to nail that job interview? Want to wow the crowd? Want to make friends easily?

Then you've got to make a great impression!

Making great first impressions is important because with casual encounters, like a job interview or a public presentation, most people use that to assess the rest of their contact with you. Of course, over time, as people get to know you better, the effect of that first impression may become much less crucial, but casual encounters occur much more frequently.

Today, let's talk about the key components of making a great impression.

First of all, you have to look the part. This may sound superficial, but visual cues are all people have to work with when they first meet you, and you can be sure that they're sizing you up even before you part your lips. No matter how talented you really are, if you don't look like a professional or leader or successful person, others may not (rightly or wrongly) see you as one. You can get tips simply by observing people whom you deem successful at a glance. Black and blue are "safe" colours, but make you fade into the crowd. Try bolder shades to stand out.

Next, you have to sound the part. Use short, simple sentences, do not hurry, use a lower pitch, and always speak with confidence and without hesitation. Here, the execution of your words might be more important than the words themselves. Even if they are hackneyed or banal, when spoken the right way - with the right rhythm, volume, pauses and emphases - your words can have a positive impact. They can make you sound like you're in control of a situation.

You've heard how certain people seem to alter the very atmosphere the moment they enter the room. Well, your entrances and even exits do matter! Keep your posture upright, your walk deliberate and steady, smile, nod, look straight into people's eyes, shake hands firmly... all this sets you up for success even before you start your pitch.

And your workspace is just a space for work, right? Not when it comes to making the right impression. Like it or not, people interpret your work area as a reflection of your work ethic, character and personality. While sensible use of personal pictures or inspirational posters can show you to be a family person or motivated character, cute screensavers, cuddly toys and an excess of plants can detract from your professionalism. It's not that you should not express yourself, but in the small area of a work space, each item becomes more noticeable, taking on greater significance as a symbol of who you are.


Eugine Loh, 938Live, MediaCorp Pte Ltd